Privacy Policy

1. Information We Collect

When you make a purchase or interact with our website, we collect:

• Name and contact information (email, phone number)
• Shipping address
• Payment information (processed securely by Razorpay)
• Order history and preferences
• Device information and browsing data (cookies)

2. How We Use Your Information

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Provide customer support
• Improve our products and services
• Send promotional communications (with your consent)

3. Payment Security

All payment transactions are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit card or debit card details on our servers. Your payment information is encrypted and handled securely by Razorpay.

4. Data Sharing

We may share your information with:

• Shipping partners to deliver your orders
• Payment processors (Razorpay) for transactions
• Analytics providers to improve our services

We do not sell your personal information to third parties.

5. Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications

7. Contact Us

For privacy-related inquiries, contact us at: hello@plugstore.in